Terms & Conditions
These Terms and Conditions govern the rights and obligations between:
Michaela Gajdošová
Registration No.: 52641775
Tax ID: 1122530024
located in: Kpt.Nálepku 2/A, 974 04 Banská Bystrica, Slovakia
web: www.sportovamaserka.eu
(hereinafter the "service provider")
and
the customer.
The customer is a natural person who has entered a contractual relationship with the service provider as a buyer (customer) of services offered by the service provider through an offer on the provider's website sportovamaserka.eu.
All relations that are not regulated in the Terms and Conditions are governed by the relevant provisions of Act no. 40/1964 Coll. of the Civil Code as amended, Act no. 108/2000 Coll. on consumer protection in doorstep sales and mail order sales and Act no. 22/2004 Coll. on electronic commerce.
The provisions of the Terms and Conditions are an integral part of the purchase contract. The deviating arrangement in the purchase contract takes precedence over the provisions of these Terms and Conditions. These Terms and Conditions and the purchase contract are concluded in the Slovak language.
II. Order
The customer orders the specific service(s) offered by the provider through his website. The condition for the validity of the electronic order is the true and complete completion of all necessary data. The received electronic order is considered to be a draft purchase contract, the subject of which is the service selected by the customer and is binding (hereinafter the “contract”). The contract between the service provider and the customer as the buyer takes effect either in a personal arrangement for the provision of the service and its payment, or by delivery of a confirmation of the ordered date by the provider to the customer’s email address specified in the reservation.
The following are considered essentials of the order:
» Customer identification (name and surname)
» Ordered service
» Email address and telephone number of the customer
III. Withdrawal from the contract
The customer has the right in accordance with Act no. 108/2002 Coll. on consumer protection in doorstep sales and mail order sales to withdraw from the order for the provision of services within 48 hours from the date of booking the date, without giving a reason. Withdrawal from the contract can be made by the customer electronically by email or by telephone.
IV. Pricing terms
The current price of the service is always stated on the provider’s website and is always stated with VAT. The service provider reserves the right to unilaterally adjust (increase/decrease) the prices of vouchers, provided that the new prices of services are valid for the customer from the date of their publication at the address sportovamaserka.eu. Such price adjustment does not apply to a service already ordered by the customer.
V. Payment terms
The service provider accepts the following payment terms:
» Payment in cash in the salon Športová masérka Michaela.
VI. Other conditions
The customer acknowledges that to successfully use the services provided, it is necessary to reserve a specific service selected and ordered by the provider by phone at the telephone number listed on the website of the seller sportovamaserka.eu or on the reservation form itself, well in advance. The customer acknowledges that the provider does not have the opportunity to influence the fact that the reservation requested for a possible customer service is no longer possible due to providing services to another customer.
VII. Cancellation policy
The customer acknowledges that the confirmed reservation for the provision of the service can be cancelled through the reservation system no later than 48 hours before its start. If the customer does not do so, the service provider will consider it realized, and the customer will be charged 50% of the price of the service.
VIII. Protection of customer’s personal data
The customer hereby grants the seller consent to the processing of his personal data to the extent that he provides when filling out the booking form (hereinafter “personal data”) for exclusively commercial purposes, resulting from the contract, namely consent under Act no. 428/2002 Coll. on the protection of personal data, as amended. The customer also confirms that the personal data corresponds to the fact, is complete, true and accurate and in the event of any change in personal data is obliged to notify the provider without undue delay to the address michaela@sportovamaserka.eu. Consent to the processing of this personal data is given by the customer voluntarily, for a definite period, starting with its granting, until two years have elapsed from the termination of all obligations and/or other legal relations between the customer and the seller.
IX. Complaint conditions
If the ordered service has not been provided to the customer, he may complain about this fact, in writing at the address of the seller specified in the introduction to these Terms and Conditions, or by email to: michaela@sportovamaserka.eu. The provider is obliged to handle the complaint without delay, but no later than within 30 days from the delivery of the complaint. In the event that the complaint is not resolved by the seller within the specified period, the customer is entitled to withdraw from the contract.
X. Other provisions
Neither party is liable for the impossibility of performance if the facts occur due to force majeure. Force majeure is considered to be an event which the contracting parties could not have foreseen and which they could not have prevented even with the highest possible professional care independent of their will (especially war, natural disasters, changes in legislation and others).
The Slovak Trade Inspection supervises the observance of consumer rights and the rights of the protected interests of the customer as a consumer, in accordance with the relevant consumer legal regulations valid and effective in the territory of the Slovak Republic
XI. Final provisions
The service provider reserves the right to change or amend these Terms and Conditions at any time. Changes or additions to the Terms and Conditions come into force from the date of their publication on the website www.sportovamaserka.eu. The parties have agreed that all disputes that may arise between them from legal relations under the contract will be settled amicably. Along with ordering the service/booking, the customer also confirms his unconditional agreement with the Terms and Conditions of the provider.
These Terms and Conditions come into force and effect on 1.11.2020.